Today is one of those days that you dread and yet when it’s over , my list of Thank You’s to God will be long …
We were up really early in order to take the rig to an RV dealership in Grass Valley , CA almost 2 hours away from our RV park . Neither of us slept well because we didn’t know if they would be able to fix our problem .
We bought this RV new so we wouldn’t have problems , but it has been a pain since the day we bought it . The first day ! We put the slides out at home and took a chunk out of the floor . They told us later that the factory installed batteries weren’t large enough to carry the weight. Do you think someone at the factory might have figured that out before selling the model ?!
So it’s been one thing after another and if I explained it all , you’d be as surprised as we are that we still own this coach . We’re not complete morons , but each time we have a problem , no service tech is surprised . Happens all the time . It would be a money pit on wheels if we didn’t have the warranty . Whew !
So this morning we went in search of someone who knows Monaco’s and could get our black tank working . We spent yesterday trying to fix it ourselves . (Ooh, the royal WE, should read Dan !). Went to an RV place that we just should have backed out of , but Dan and the tech tried . No luck .
I found DeMartini RV online , called , and they said they’d work us in if we could be there early . Contrast that with the phone call to Camping World where the service guy thought it sounded like a real problem , they’d have to take out the tank , and could we leave it for a week , in a week ? Not !
We pulled into DeMartini and I knew we’d be fine . They took care of everything we’ve had problems with , gave us a conference room and free wi-if for homeschooling , and told us more about our rig than we’d ever heard before .
Thank you God ! IF we ever buy another RV , we’re driving to DeMartni. Wow . Great people , excellent service.
We know we’ll have more problems in the future, but this will get us further down the road and with a little more confidence about getting assistance . We learned our lesson – just find a Monaco dealer . And be grateful when you find a good one .
We are now heading back to our RV park. Dans driving, of course . Eliza and Nate are sharing the couch , reading. Lady is to my left , little Jessica to my right . The sun is shining , it’s 67, and all is right with our world . Thank you God !